AgentStack Privacy Policy
Effective date: August 16, 2026
AgentStack is operated by AgentStack (“AgentStack,” “we,” “us,” or “our”). This policy explains how we collect, use, disclose, and protect information through agentstackcrm.app and AgentStack's CRM, website, communications, marketing, automation, analytics, domain, hosting, and AI-assisted services (the “Service”).
1. Roles and scope
For account, billing, support, security, and product-usage information, AgentStack generally acts as a business or controller. For contacts, leads, communications, website submissions, and other data a customer uploads or collects through the Service (“Customer Data”), the customer generally acts as controller and AgentStack acts as service provider or processor.
Customers are responsible for their own privacy notices, lawful basis, and permissions for email, calls, SMS, advertising, analytics, cookies, recording, and real-estate activities.
2. Information we collect
We may collect account and business information; billing and transaction information; Customer Data; data from integrations you authorize; website, domain, DNS, IDX, analytics, advertising, and communications configuration; prompts, source material, and AI output; device, browser, IP, usage, diagnostic, security, and audit information; support communications; and cookies or similar technologies.
3. How we use information
We use information to provide, secure, maintain, personalize, and improve the Service; authenticate users; process subscriptions; provide support; operate requested integrations and automations; prevent abuse; monitor reliability; comply with law; enforce agreements; and communicate about accounts, security, features, and offers where permitted.
We do not sell personal information for money. If advertising or analytics activity constitutes sharing, targeted advertising, or a sale under applicable law, we will provide required notices and choices.
4. AI-assisted features
AgentStack may send prompts, Customer Data, and relevant context to AI model providers to generate requested output. Customers must not submit information they lack authority to process. AI output may be inaccurate or inappropriate and must be reviewed before it is published, sent, or used for legal, fair-housing, lending, valuation, or other consequential decisions.
5. Disclosures
We may disclose information to vendors that help operate the Service; integrations a customer connects; parties involved in a corporate transaction; authorities when required by law; or others when needed to protect rights, safety, and security. We do not disclose one customer's Customer Data to another customer except at that customer's direction.
6. Retention and security
We retain information as reasonably necessary to provide the Service, meet legal obligations, maintain security and audit records, resolve disputes, and enforce agreements. Backups may remain for a limited period after deletion. We use reasonable administrative, technical, and organizational safeguards, but no system is completely secure.
7. Privacy rights
AgentStack is available nationwide, and privacy rights differ by state. Depending on location, individuals may have rights to access, correct, delete, restrict, or obtain a copy of personal information, or opt out of certain processing. Send requests to hello@agentstackcrm.app. We may verify identity and may direct Customer Data requests to the customer that controls the data. A denied request may be appealed by replying with “Privacy Appeal.”
8. Communications
Marketing email recipients may unsubscribe using the message link. Transactional and security messages may continue. For SMS, reply STOP to opt out and HELP for help. Message and data rates may apply. Customers using AgentStack communication tools are responsible for honoring opt-outs and maintaining sufficient consent records.
9. Children and international processing
The Service is for business users and is not directed to children under 13. Information may be processed in the United States and other countries where AgentStack or its providers operate, using an approved transfer mechanism where required.
10. Changes
We may update this policy and will post the revised version with a new effective date.
Contact
AgentStack
Email: hello@agentstackcrm.app