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AgentStack Terms of Service

Effective date: August 16, 2026

These Terms are an agreement between AgentStack, doing business as AgentStack (“AgentStack,” “we,” “us”), and the person or organization using the Service (“Customer,” “you”). By creating an account, purchasing a subscription, or using AgentStack, you agree to these Terms.

1. Service and accounts

AgentStack is cloud-hosted software for real-estate businesses. Features may include CRM, lead capture, forms, websites, domains, hosting, communications, scheduling, automation, analytics, marketing, integrations, and AI-assisted workflows. Features vary by plan and may change. You must provide accurate information, protect credentials, maintain permissions, and accept responsibility for account activity.

2. Fees, renewal, and cancellation

Subscriptions renew automatically for the period shown at checkout until cancelled. You authorize recurring charges. Cancellation takes effect at the end of the current paid period. Except where law requires otherwise, fees are non-refundable and partial periods are not prorated. Usage, communications, domains, premium integrations, and third-party services may carry separately disclosed charges.

3. Customer responsibilities

You are responsible for your users, content, contacts, websites, advertising, listings, communications, and connected accounts. You must obtain required licenses, permissions, and consents and comply with applicable privacy, consumer-protection, intellectual-property, fair-housing, real-estate, advertising, TCPA, CAN-SPAM, A2P 10DLC, call-recording, and do-not-call requirements in every state in which you operate.

You must not discriminate, steer, redline, express unlawful housing preferences, send deceptive or unsolicited communications, impersonate others, upload malicious code, interfere with the Service, or violate another person's rights.

4. Customer Data

You retain ownership of Customer Data. You grant AgentStack a limited right to host, copy, process, transmit, and display it as necessary to provide, secure, support, and improve the Service and comply with law. You represent that you have the rights and lawful basis needed for Customer Data and your instructions.

5. Websites, domains, hosting, and imports

You retain ownership of original website content and assets you lawfully provide. You are responsible for domain ownership and renewal, source-platform access, content rights, accessibility, privacy notices, cookie choices, listing permissions, and required disclosures.

Website import results vary by platform. AgentStack does not promise a pixel-identical or fully functional copy of every third-party website. Scripts, forms, analytics, chat, IDX, pixels, and live data may be isolated until reviewed and reconnected. You must approve a release before domain cutover. AgentStack may block publishing when required compliance, route, integration, or quality checks fail.

6. MLS, IDX, and real-estate information

AgentStack does not grant MLS or IDX rights. You are responsible for every agreement, feed, attribution, refresh rule, display rule, brokerage disclosure, license number, and provider charge. Listing and market information must be independently verified.

7. AI-assisted features

AI features produce suggestions and drafts, not professional advice or guaranteed facts. Output may be inaccurate, incomplete, biased, or noncompliant. You must review and approve output before publishing, sending, or relying on it. Do not use AI output as the sole basis for housing eligibility, lending, employment, legal, valuation, or other consequential decisions.

8. Third-party services

Third-party providers control their availability, pricing, data practices, and terms. You authorize AgentStack to exchange data with services you connect. AgentStack is not responsible for third-party downtime, changes, acts, or omissions.

9. Intellectual property

AgentStack and its licensors own the Service, software, interface, documentation, trademarks, and platform technology. During an active subscription, you receive a limited, revocable, non-exclusive, non-transferable right to use the Service. You may not resell, sublicense, scrape, reverse engineer, evade limits, or use it to build a competing product except where law expressly permits. Open-source components remain governed by their licenses.

10. Suspension and termination

We may suspend or terminate access for material breach, nonpayment, security risk, unlawful activity, provider requirements, or conduct threatening the Service or others. Where practicable, we will provide notice and an opportunity to cure.

11. Disclaimers and liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” AGENTSTACK DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. AGENTSTACK DOES NOT GUARANTEE LEAD VOLUME, TRANSACTIONS, SEARCH RANKING, DELIVERABILITY, REGULATORY COMPLIANCE, OR BUSINESS RESULTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGENTSTACK WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, GOODWILL, OR DATA. AGENTSTACK'S AGGREGATE LIABILITY WILL NOT EXCEED THE AMOUNT YOU PAID AGENTSTACK DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnification

To the extent permitted by law, you will defend and indemnify AgentStack against third-party claims arising from Customer Data, your websites or communications, your violation of law or these Terms, or your infringement of another person's rights.

13. Governing law

These Terms are governed by the laws of Connecticut. Exclusive venue will be the state or federal courts in Fairfield County, Connecticut, unless the parties adopt a separately reviewed arbitration provision. The Service is offered nationwide; this clause applies regardless of where a Customer operates.

14. Changes

We may update these Terms and will provide notice when legally required.

Contact

AgentStack
Email: hello@agentstackcrm.app